CadrivaultSupport
Questions, problems or suggestions? Write to us — we usually reply within two business days.
To help us help you, include your phone model, Android version and Cadrivault version (Settings › About). Please do not send copies of your documents.
Frequently asked questions
Does Cadrivault upload my documents?
No. The app has no servers and does not request internet access. Everything is processed and stored on your phone until you export or share it.
How do I make a PDF searchable?
Run text recognition on the document and turn on “Searchable PDF” when you export. Batch recognition and searchable PDFs are part of Pro.
Which languages can be recognised?
English, Portuguese and Spanish are included. You can add other languages in Settings › Text recognition languages by importing a verified model file.
Is redaction really permanent?
Yes. When you export a redacted copy, the hidden areas are burned into the page images and the text underneath is removed. Always review the copy before sharing.
How do I move my documents to a new phone?
Go to Settings › Backup and restore, create a backup file (encrypting it with a password is recommended) and save it somewhere you control. Restore it on the new phone. Vault documents stay on the original phone, because their key belongs to it.
I bought Pro but it is not active.
Open Settings › Pro and tap “Restore purchases”, using the same Google account you used to buy. Your phone needs to reach Google Play to check the purchase.
How do I cancel my subscription?
Subscriptions are managed in Google Play: Payments and subscriptions › Subscriptions › Cadrivault. Cancelling keeps Pro until the end of the period you paid for.
What happens to my documents if Pro ends?
Nothing is locked away. Your documents stay readable and exportable; only Pro operations on new documents need an active plan.
Made for real paperwork
Accounting and law offices, freelancers and families use Cadrivault for contracts, receipts, invoices, IDs and forms. Cadrivault is a tool for organizing documents; it does not give legal, tax or financial advice.